Kaiser Primary Care and Internists

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How to get in to a provider whose panel is closed?

Feb 2010

I have read a lot of great recommendations for Kaiser primary care providers in Oakland and Richmond. Unfortunately none of these providers have open panels. Does anyone know any tricks to get into a provider whose panel is closed. For our pediatrician, we were lucky enough to have a friend who recommended her and she sent an email to ask if we could make an appointment. Some providers I know aren't officially taking new patients but do still have openings. Does anyone know how to get around this? Stumped

The only advice I can give you is to keep calling the phone # for Personal Physician Selection of your Kaiser facility. I go to Richmond Kaiser and the person I talked to there in recommended that. I did this last year and it worked (this MD was recommended to me by my OB-GYN). Actually,the first time I called, the PCP had no openings.But, the person I talked to in the Personal Physician Selection dept. called me back the next day to tell me the PCP had an opening. Can you believe that!

Even though some MDs have closed their panel, patients drop out all the time. So, if you are lucky, when you call you may hit it just right. Also, if you have a specialist you see, you may ask them to put in a good word for you, but this probably will still not guarantee you will get in. Good luck! 24 yr. Kaiser member

I was confused by this process as well. Once I found a MD I was interested in, I phoned whatever phone number given to chose a doctor. I asked the person if they could send a message to that particular doctor to see if they would be willing to take me onto their panel. That was all it took, I got who I wanted and all went well. It is a strange system for sure and rather confusing as well. Many doctors listed on the internet as having open panels are actually full. Don't give up! anon