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All new subscriptions are reviewed by a moderator before they are approved, which usually happens within 24 hours of when you subscribed. Once your subscription is approved, you'll get an automatic email with a link to login and set your password. If it's been more than 2-3 days since you subscribed, and you have not received this email, you will most likely find it in your Spam/Junk/Trash folder. Check your spam filters to make sure future email from BPN doesn't go there (see Why are my BPN newsletters going to my Spam folder? for more info.) If you are still having a problem, please contact us.
First check to see if you are already logged in. Your web browser might be saving your username and password for you when you return to the BPN website. If you are logged in to your account, you will see your user name displayed in the upper right corner. If not, you'll see the 'login' link in the upper right corner. Click that and enter your password, along with either the email address you subscribed with, or the username you chose. If you have forgotten your password you can request a new one to be mailed to you.
The website doesn't recognize my login or email: Click 'subscribe' in the upper right corner and create an account.
I never got password instructions: Once your subscription is approved, you should receive an email right away with instructions on setting a password. If you didn't receive this email, check your Spam or Junk folder. If you still can't find it, contact us and we'll reset your password for you.
I don't remember my password: Go to the login page and type in your username or email. Under the Password box, click "Forgot your password? Reset it now" You'll get an email to reset your password.
If you tried all of these things and you still can't login, contact us for help.
If the BPN website doesn't remember your password, it's because you have set up your web browser to not save passwords. That’s why you have to login every time you want to read a post that is for BPN subscribers only. Most people set up their web browser to save their passwords on sites they visit a lot so they don’t have to type it in every time they go to that website. Check your web browser settings.
On Chrome: Go to Settings (either click "Preferences" in the main menu or click the vertical 3 dots on the upper right corner of your browser window) Scroll down and click Advanced. Under "Passwords and Forms > Manage Passwords" turn on Auto Sign-In.
Other web browsers should be similar.
Click "my account" in the upper right corner of any page on BPN to go to your account page. Your account page on BPN displays:
Tabs at the top:
- View my Account
- Edit my account - Change your password, email address, username, which newsletters you receive
Orders - View any community subscriptions you have purchased and their status.
My Posts - Posts you've made to Marketplace, Childcare, and any other listings you have access to. Click the title to view the post. Unpublish a post by clicking the Title and then clicking "Unpublish."
My Reviews & Responses - Responses you've posted in Parent Q&A, and any reviews you've posted to the profile pages of schools, preschools, camps, etc.
My Profile Page - (Community Subscribers only) - a link to any profile pages you have access to for your business, school, daycare, etc. Click 'edit' to update your profile page. See About your Profile Page for more info.
Go to the 'Edit my account' tab and make the changes. Scroll down to save. Note: Your account has a unique ID number that is not affected by changes to your email address or username.
1. Your "account page" stores information about your subscription, such as your name, your email address, your password, which newsletters you want to receive, and what type of subscription you have (parent vs. preschool vs. nanny). All BPN subscribers have an account page. You can edit basic information on your account page.
2. A "profile page" is a permanent page on the BPN website that contains information about and reviews of a school, camp, daycare, or other child-related business. If the school or business has purchased a subscription you'll see a little yellow 'B' next to their name, and there will be a designated account that has access to edit that profile page and post announcements. View more information about profile pages.