Shoe in the Heating Duct

We recently had our roof repaired  While they were working, one of the workers rested his shoe on the chimney and it fell in.  Unfortunately, that chimney is connected to our heater duct.  While the shoe probably fell to the bottom instead of curving into the duct, I would like to get the shoe out.  I do not feel comfortable with it sitting there.

The roofers have said that they would come and undo the ducts and check, but heating is not their expertise and I am not comfortable with them doing this job. They also promised to take care of this right away, but it has been weeks and they do not respond to my calls. (they deducted about $2,000 from the bill until they deal with the shoe).

Can anyone suggest a heater repair company who would  quickly and professionally be able to take care of this? 

Thanks!

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RE:

If you want to contact a heating & air conditioning company, I recommend Hassler, www.hasslerheating.com/.

The people I have worked with at Hassler have been family and service oriented. For example, after they reworked our heating, they popped by a couple of times as a courtesy to make sure we were comfortable with the new heat distribution, which was very kind. Hassler has also been honest about what we really need vs. trying to upsell us. They come to help and solve the problem, not to gouge you. If they cannot do the job, they will not attempt it. If they show up, they will charge you for an hour of work, however.