Nanny payroll services

I'm new to this whole thing, but we use Poppins and I'm pretty happy with it. The setup is a little bit confusing, as the product is fairly bare bones, but the customer service was quite prompt and helpful when I ran into trouble. It was just a bit weird to wrap my head around the payroll schedule. But they handle all of the tax filing and everything you need, for a very reasonable cost of $45/month. I liked that it was a very focused product, not the piece of some huge platform where they are constantly trying to up-sell you.

We just hired a nanny and her previous employer used SurePayroll. She, and the other family, had good things to say about it, so we have signed up and are using it as well. Both families from our nanny share arrangement were able to sign up without much issue. Their customer service response has been really good and have made she all our questions were answered. Having never been an employer before, I had a lot of questions! Also, the dashboard UI is clean and easy to understand. The fee is $50/month per family which I think is worth it. Here's a link to check it out and sign up! Best of luck!

We use Poppins, and it's been a good experience in general (although I can't speak to any of the alternatives). They took care of everything for onboarding & taxes. We've had a few minor issues come up as we got used to using the service, but their support was responsive and helpful.

One thing to note is that, if you use their direct deposit service to pay the nanny, the timing is inflexible—the deposit is always made a week after the pay period ends. Our nanny wanted to be paid on the final day of the pay period, rather than waiting a week, so we ended up needing to pay by check rather than using Poppins for direct deposit.

I've been super happy with Poppins.  They are easy to use (both sign up and making payroll adjustments) and efficient.  I sent them an email on a Saturday evening in December with a completely non-urgent question about adding a holiday bonus, and they responded less than an hour later.  I was dreading figuring out my taxes but they calculated all my estimated taxes perfectly and sent all the forms I needed so it ended up being no extra hassle at all.

Hi Dany,

We’re using Poppins and have found it relatively easy to set up and pretty seamless in terms of payroll. Admittedly we’ve only been using since January but so far seems good. Also, when I made a mistake in the set up process, their customer service was excellent - answered my call immediately and solved the issue easily. I’d recommend.

Good luck!

I can't offer much in terms of pros and cons but we used Poppins and had no issues. The nanny was happy with how it worked/the system reliably made the transfer each week, my husband was able to get customer service when needed, and generate the needed tax docs at end of year.

I can't say that I can do a comparison. A trusted friend of mine used GTM and recommended it to me, so that's how I started using GTM! 

Although, GTM doesn't do workers' comp in the state of California. (My friend's in Boston.) I got workers' comp through my renter's insurance. You should be able to also do it through your homeowners' insurance if you own your home.

I can't get into more detail about how it works. My husband does the payroll, it was the only thing I asked him to do about kid stuff, haha. But they did call him to help him set up everything. When he called, someone picked up right away every time. So it had great customer service, as far as I can tell! He added me for email notifications and I get updates from them every week about stuff.