Need help tracking health Insurance claims & appeals
Is there someone out there who is a whiz at dealing with health insurance? Tracking claims and doing appeals, etc? I am going crazy trying to do it myself and I find that my lack of knowledge on medical billing and insurance is making it difficult to get anywhere. My frustration is beyond belief! Our situation is complicated and we have numerous enormous out of network bills (especially in mental health). Last year we spent about 129k on medical and I am fighting to get more of that money back- it has been bye-bye college fund and bye-bye to retirement fund. Our insurance carrier is Aetna.
If you know how to do deal with insurance please contact me. I can pay or trade (pilates or photography).
thank you
Mar 25, 2020
Parent Replies
Hi, if your health insurance is through your employer, sometimes they have sway with insurance companies (since they are the customer deciding to use that company) or they might have a broker or advocacy service available to help you. It's worth inquiring. It would be your employer's human resources department or benefits department that could help. I had a big problem once with insurance when I was on leave, and when I came back, the benefits team was like, why didn't you tell us, we could have helped? So maybe they can help you. Best of luck.