Purchasing a BPN Subscription
Renewing Your Subscription
Changing Your Credit Card or Bank Account
Ending Your Subscription
BPN subscriptions are free for parents and also for nonprofits that do not charge fees or tuition, such as public schools, libraries, and churches. All other subscribers that want to publicize their programs or services on BPN must purchase a subscription. For more information see About BPN Community Subscription.
You will be paying for your subscription using your PayPal account. That is the only way to pay for a BPN subscription.
Paypal was founded in 1998 and has millions of users. It is an online service that lets you, the "buyer," use your own credit card or bank account to pay for goods and services online, without sharing your credit card information with the "merchant" - the person or business you're buying from. It is free to set up a Paypal account, and there is no charge when you use Paypal to pay for something. The merchant (BPN) pays a small fee to Paypal for each transaction. When you create a Paypal account, you will give Paypal a "payment method." Most people set up Paypal with their credit card, but you can also use a debit card or your bank account.
If you don't already have a Paypal account, you'll have the opportunity to create one when you subscribe to BPN using your credit card, debit card, or checking account. PayPal will credit BPN with your payment and notify us of your subscription. Most BPN subscriptions renew automatically each year, using the payment method you specify when you subscribe.
If you are subscribing for a school, camp, class, business or organization, we recommend that you use the school or business credit card rather than the personal credit card of one of your staff members. Otherwise, next year's automatic renewal could deduct funds from the account of someone who has left the organization.
Keep your Paypal account up to date. Make sure the credit card you're using on Paypal has up-to-date information so that next year's automatic renewal payment can be processed. You'll receive an email when your subscription renews. If you don't want automatic renewal, you can cancel auto payments to BPN on your Paypal account (see How do I cancel automatic payments?)
BPN does not know your credit card or bank information. All payment information is stored in your own Paypal account, which only you can access, using the login and password you create on Paypal. Therefore if you want to change the credit card you use to pay for your BPN subscription, or update a credit card expiration date, you must do that on your Paypal account. Login to Paypal (usually your email address is your login.)
No. BPN only accepts payments via Paypal.
BPN has only one full-time employee to manage more than 25,000 subscribers, including more than 2,000 paid subscriptions. We keep costs low by using Paypal's subscription services to collect payments and manage yearly renewals. Paypal is widely used, is one of the most secure online payments methods, and offers a discount to nonprofits like BPN.
- BPN doesn't need to pay someone to send bills to subscribers or collect payments.
- BPN doesn't need to handle cash, store credit card numbers, or follow up on failed checks and credit cards.
- Paypal provides flexible real-time reporting that BPN can access easily online.
- Paypal manages all paid subscriptions, automatically renewing after one year, handling cancelations, and sending notifications.
- BPN subscribers can manage their payments themselves on their own Paypal account, which is protected by their own login and password. You can change the credit card you use to pay BPN, or cancel automatic renewal, without corresponding with BPN.
Nanny subscriptions do not automatically renew. They expire after one year.
All others: When you subscribe to BPN, Paypal will set up your account to automatically renew every year on the date you subscribed. Paypal will use the payment method specified on your Paypal account - a credit or debit card or a bank account - and charge your account for the amount of your subscription. You can cancel automatic renewal if you don't want it.
BPN uses automatic renewal because it saves us the work of corresponding with each subscriber when their year is up to find out whether they want to renew. We have thousands of paying subscribers and a staff of only one person to manage all administrative functions on BPN. Since most schools, camps, and businesses do want to renew their subscription each year, it makes sense for us to set up all subscriptions to automatically renew. Those who don't wish to renew can cancel the automatic payment ahead of time.
You'll need to login to the PayPal account you used when you subscribed to BPN to cancel the automatic payment to Berkeley Parents Network. See the instructions below. After you cancel, PayPal will send you a confirmation and notify BPN that you have canceled your subscription. You'll continue to have an active account on BPN until your year is up. You'll then get an automated email from us saying that your subscription has ended. You can renew it manually at that point if you want to.
How to cancel auto renewal on Paypal.
Note: Paypal has a number of different interfaces depending on the platform you're on, so below is general information:
Login at https://www.PayPal.com/ and click "My Paypal" in the upper right corner.
Go to your Account page (also called your "Profile" page). There are several ways to get to your Account page on Paypal: You might see a gear icon at the top. Click that. If you're on a phone you might need to open a menu to see the gear icon. Or, you might see a "My Account" button or a "Profile" link. Click to go to your account page.
Find your Payment information. Scroll down on your Account page to see if there are payment methods listed, such as your credit card or bank account. If you don't see this, look for a "Payments" tab in the menu on your Account page. Click that.
Look for a link called Automatics Payments or Pre-approved payments. Click it. You might see a button that says "Set Automatic Payments" or "Manage pre-approved payments." Click that and look for "Berkeley Parents Network." If you don't see it, look for a Paypal link that says "Can't find what you need?"
Cancel payments to Berkeley Parents Network by clicking on the BPN name and clicking "Cancel"
Do you have a Paypal business account? Instructions should be similar, but here is information provided by a BPN subscriber: Login to Paypal and click on "Activity" at the top. Adjust the "all transactions" dropdown to "Subscription payments" and the "last 30 days" dropdown to whenever the appropriate time window is to find the initial transaction. Click "Berkeley Parents Network" in the Merchant column to view your yearly automatic payment. Click "Cancel" under Subscription Details and then "Cancel profile."
Your BPN subscription is for one year, starting on the date Paypal processes your payment. Most BPN subscriptions renew automatically each year without expiring, but your BPN subscription will expire in these situations:
Nanny subscriptions expire after one year. You will receive an email with a link to renew your subscription if you want to.
If you cancel automatic payments on your Paypal account before your year is up, your BPN subscription will continue until the end of your year, and then expire on the date you subscribed. At that point you will no longer have access to your BPN account. To reactivate your account, see How do I renew my subscription if it has expired?
If Paypal is unable to collect the automatic renewal payment. This can happen if your credit card has expired since last year. Paypal will send you a notice and try again 5 days later to obtain the payment. This gives you the chance to update your credit card info on Paypal. If, after the second attempt, Paypal is still unable to obtain payment, it cancels automatic payments on Paypal, and notifies BPN. Your BPN subscription will then expire and you will no longer have access to your BPN account. To reactivate your account, see How do I renew my subscription if it has expired?
You can renew your subscription manually by visiting the subscribe page.
Note that as long as your subscription is renewing automatically every year, your yearly subscription fee will continue at the same amount, even if BPN raises subscription fees. However if your subscription expires for any reason, you will need to subscribe again at current rates.
No, we offer full-year subscriptions only. We have tried to set subscription fees so they are not a burden for any of the small businesses in our community. A yearly BPN subscription is well below what you would pay for advertising in the local venues that reach far fewer parents than BPN. We depend on the revenue from these subscriptions to keep our website maintained and pay for technical and administrative support. So, we need everyone to pitch in and subscribe, even those who rarely need to announce openings, so that BPN can continue as an important non-profit resource for both parents and local businesses.
No, sorry. We cannot refund unused months for Community Subscriptions.
Beginning in April 2016, all new subscriptions required you to check a box saying that you understand that subscriptions renew automatically every year (exception: nanny subscriptions do not automatically renew) . We also include this information in the instructions we mail to all new community subscribers, so that you have a chance to cancel auto renewal before your year is up.
But we understand that people forget sometimes. Therefore if you notify us within one week after automatic renewal that you didn't intend to renew, we will refund your payment on Paypal. Please contact us to request this.
Please Note: If you file a dispute with Paypal, your renewal payment will be held while the dispute is pending. BPN cannot refund your payment without being charged a $20 processing fee by Paypal. Therefore you should close your dispute before requesting a refund.
You must do that on Paypal - BPN doesn't keep any credit card or bank information. Login to the Paypal account you used when you subscribed. There are two options:
1. Change the "payment method" to use a different credit card or bank account, or
2. Cancel the automatic payment to BPN. When your subscription expires, you'll get a notification, and you can then renew under a different Paypal account.