Tipping the Contractor

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  • We're just completing a major project with a design/build firm that cost several hundred thousand dollars. This project took 2 years from start to finish due to multiple headaches and delays with the city permitting office and PG&E. The firm's architect produced a beautiful design that we are so happy with, and has been exemplary throughout the project, bending over backwards to give us what we wanted, finding workarounds when we hit a roadblock, checking in frequently, and even meeting with the neighbors when they had questions. The project manager has also been excellent, keeping things moving along with her efficient, tidy crew, which were practically living at our house for 8 months. We gave the crew a small cash gift for Christmas, but now that the project is finishing up, it feels like a thank-you gift might be in order for the designer and maybe the project manager too. Is this standard practice? What sort of gift?  Thanks for suggestions or advice!

    Seems a bit over the top. We did thank you gifts for our neighbors who had to deal with our remodel, but for the architect and contractor? No. We paid them a lot to do their jobs. Leaving positive reviews would be enough IMO. 

    Maybe a bottle of wine?

    That is so thoughtful! I still remember, 25 years after the fact, farmers in Brentwood gifting my colleagues and I a big box of cherries they export to Japan after we completed a project for them. I think a gift certificate enough for a pretty nice dinner for 2 somewhere you like in SF or East bay would be very thoughtful! 

    I don't know if it's standard practice, but we do tip our contractors at the end of a job (all employees that worked on the project). Cash is King- never the wrong color or fit, no one's allergic, everyone could use it, no one will return it. You could also write notes of appreciation/reference letters to share with potential future clients. For the higher level professionals, whatever cash you may be able to offer may seem a pittance to them, so referrals, positive reviews, and references may be more valuable.

    This is so thoughtful of you! I imagine a hand written card, a small gift, and a great Google review would go a long way.

    I would also love their info if you don't mind sharing. We're about to embark on a similar project and they sound like a dream team.

    As a Project manager in residential construction I have been on both ends… companies I’ve worked for has given homeowners thank you gifts at end of a successful project… sometimes it’s a really nice bottle of wine, sometimes it’s a small kitchen appliance, or a nice throw for the sofa… it’s usually some geared to the homeowners and their interests. 
     

    It’s not often on the contractor’s side, that we are used to getting many thank you gifts from clients. often times, they tend to think they’ve spent enough money already… so on behalf of project managers and designers alike, thank you for being mindful of the efforts to manage your project and see it through to completion. 
    I think maybe a gift card for a massage or for a dinner for a Nice restaurant is a totally reasonable thank you gift. 

Archived Q&A and Reviews


Oct 2007

We're in the midst of a remodel and new to this whole contractor relationship thing, and I have an etiquette question: Do people give Christmas bonuses to their contractors and/or the people who are actually working at the house every day? They've been here almost a year; I kind of feel like they're in at least as much a tipping position as the nanny...Do we give a bonus at the end of the project if we like the work? Or is the hundreds of thousands of dollars we're paying under the contract enough?(!) I'm kind of generally clueless in these situations and just want to make sure we don't offend anyone. Thanks! Flummoxed by Bellboys and Valets, Too


I'm more in favor of small gestures when it comes to contractors and their workers. Like you said, you are paying hundreds of thousands of dollars for the work, and technically, the workers are the contractor's employees, so he should be dealing with the bonuses. Our house is in the middle of a 5- to 6-month remodel. I occasionally buy drinks and treats for the workers. I try to do it every Friday, but sometimes I don't get to it. They are always very grateful and happy that I even care about them. (I get the feeling a lot of people aren't very kind to workers in their home.) If they will be working on your house over the holidays, I would say a gift card, food treat, or some such thing for each worker and the contractor along with a note of thanks for their hard work would enough.
Feb 2000

How much is considered normal in tipping a contractor who does a large ($3500) job on your house? He works for a company, but he has seen the job through from start to finish and has shown up every day, pretty much on time, and even worked long enough to secure things when it started raining. I'm wondering what a proper percentage or absolute value would be -- $475 as a tip seems exhorbitant, but I don't want to flout custom if _everyone_ gives 15%... he's really quite conscientious and skilled.


I've worked in construction (as an estimator and a general contractor) for twelve years, and I've never heard of tipping a contractor as such. On larger projects, it's not unusual for a bonus clause to be in the contract. There is certainly nothing like a pro forma tip required. If you're especially pleased with the worker who's been running your project and feel he's gone above and beyond the call of duty, you could express your appreciation with some money...I imagine he'd be happy with $100 and thrilled with $250. Or, depending on how well you know him, you could give a gift certificate (Post Tools or Builder's Booksource or Chez Panisse...). Thanks for recognizing and appreciating hard work!
maybe I'm out of it, but I've never, ever heard of tipping a contractor!